Legal

Sub-processors

Version 1.5 · Effective 14 September 2026 · Last updated 19 October 2026

PixoProof uses the following third-party providers (“Sub-processors”) to deliver the Services. Each processes personal data only to the extent needed for the purpose listed and under a written agreement with data protection terms. This list is referenced by our Privacy Policy and Data Processing Addendum.

We give at least 14 days’ notice of a new or replaced Sub-processor by updating this page and emailing account holders.

01Infrastructure

ProviderPurposeDataLocation
Hetzner Online GmbHHosting of the application servers and the PostgreSQL databaseAll account, gallery, client and activity dataHelsinki, Finland (EU)
Cloudflare, Inc.Network proxy, DDoS protection and TLS for every host; R2 object storage for photo files, generated previews and encrypted database backups; edge delivery of client mediaAll traffic in transit; photo files and backups at restGlobal network; storage in Eastern North America (United States)

02Billing, email and sign-in

ProviderPurposeDataLocation
Stripe, Inc.Subscription billing and payment processing for photographersPhotographer name, email, billing address, payment card (held by Stripe only), invoicesUnited States and EU
Email delivery provider (SMTP)Sending gallery invitations, selection confirmations, download links, account and billing emailsRecipient name and email address, email contentPer provider; see our Privacy Policy for the current provider on request
Google LLC (Sign in with Google)Optional sign-in for photographersName, email address, profile picture, Google account identifierUnited States and EU

03Monitoring

ProviderPurposeDataLocation
Functional Software, Inc. (Sentry)Application error trackingTechnical error details with identifiers and secrets scrubbed; IP addressUnited States
Grafana Labs (Grafana Cloud)Infrastructure and application metrics and alertingAggregated technical metrics; no personal data by designEU

04Public website only, with your consent

ProviderPurposeDataLocation
Google LLC (Google Analytics 4)Website usage analytics on pixoproof.com after you accept analytics cookiesCookie identifiers, truncated IP address, pages viewed, device and browserUnited States
Meta Platforms, Inc. (Meta Pixel)Advertising measurement on pixoproof.com after you accept marketing cookiesCookie identifiers, pages viewed, device and browserUnited States

These two providers never load in the photographer application, client galleries or the mobile apps. See the Cookie Policy.

05Questions

Questions about this list: [email protected].

Version history: 1.1 (8 October 2026) first publication. The DPA had promised a list “via the PixoProof website”; this page fulfils that promise.

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