PixoProof Help Center

Overview of the PixoProof photographer experience.

Overview of the PixoProof photographer dashboard.

Learn how to set up your first album in PixoProof.

Create a PixoProof photographer account with email or Google, and sign in to your studio.

Request a password reset link by email and choose a new password for your photographer account.

Create a new client gallery album in PixoProof.

Modify an existing album's name, description, album tag, and shoot date.

Clone an existing album's configuration, watermark, and delivery settings to create a new gallery.

Archive completed galleries to keep your active workspace organized without deleting data.

Configure gallery access, the gallery's design, downloads, and watermarks.

Share a gallery link and PIN with a client.

Follow what has happened in a single album — gallery opens, downloads, submissions, screenshots, and uploads.

See your gallery the way your clients will, with your current watermark and download settings, before you share it.

Split an album into photo sets such as Haldi, Wedding, and Reception, and adjust the album cover from the album sidebar.

Control whether clients can open a gallery by switching it between Active and Hidden.

Learn how to upload photos to an album.

Sort, select, open, download, rename, move, replace, and delete photos inside an album.

Create and manage client contact profiles in your studio directory.

Authorize a directory client to access and review a specific photo gallery.

Deliver gallery invitations and understand the email + Gallery PIN access model.

See which photos each client favourited, read their notes, export the notes as a CSV file, copy file names for your editing software, and download their picks.

Review everything that has happened across your studio, from invites and gallery opens to uploads, downloads, and screenshots.

Read the Overview, Albums, Client Activity, Storage, and Selections analytics tabs and choose the time range they cover.

Monitor real-time client events in your notification feed and customize email, in-app, and desktop alerts.

Configure your studio name, contact details, timezone, and client-facing branding profile.

Secure your photographer account by updating passwords, inspecting active device sessions, and revoking remote logins.

Set your brand accent color, upload your studio logo, and choose the default logo used in image watermarks.

Add, rename, and delete the album tags you use to label albums by type of shoot.

Create reusable album presets with default settings, a gallery design, photo sets, an album tag, and a watermark logo.

View your active studio subscription, monitor vault storage utilization, and compare monthly and annual plan options.

Step-by-step instructions for upgrading from Free, switching between paid tiers, handling checkout, and managing cancellations.

Share your referral link or email invitations, track each referral, and understand when account credit is earned.

Overview of the PixoProof client experience, security, and gallery navigation.

How to find your way around the web gallery, open photos fullscreen, play a slideshow, and use the built-in guide.

How to open a gallery from an email invitation.

Enter the PIN to access your secure gallery.

How to access your photo gallery from your photographer's invitation.

What to do if you encounter an error, closed gallery, or expired session.

How to browse your gallery, favourite the photos you want, organise them into lists, and submit your selection.

How to use the Favorites tab to review your picks, organise them into lists, add notes, and submit your selection.

How to download single photos or a ZIP of your whole gallery, choose a size, and find your files in My Downloads.

How to open invitation links, unlock galleries with your PIN, and manage your albums in the PixoProof mobile app.

How to browse photos, download images, handle connection issues, and understand mobile privacy protection.