Docs/Client/Mobile App

Client Mobile App Experience

PixoProof Academy: Your Client's Gallery on Their Phone — PixoProof App (from Invite to Submit)

The PixoProof mobile app provides a fast and convenient way to view, save, and enjoy photo galleries shared by your photographer directly on your iPhone, iPad, or Android device.

Opening a Gallery from an Invitation Link

When your photographer delivers your photos:

  1. Tap the Invitation Link: Tap the invite link sent to your email or messaging app on your mobile device.
  2. Open in App: If you have the PixoProof app installed, tapping the invitation link opens the app directly to the gallery access screen.
  3. Open Without a Link: When you launch the app directly from your home screen, you are taken to your My Galleries screen where all your previously unlocked albums are ready to view.

Unlocking a Gallery with Your PIN

To ensure your personal photos remain private, each gallery is protected by an email and PIN verification:

  1. Enter Your Email: Type the email address where you received the photographer's invitation.
  2. Enter Your Gallery PIN: Type the private PIN code provided by your photographer (at least 4 characters).
  3. Tap Access Gallery: Tap Access Gallery to verify your access.

Once unlocked, the gallery is automatically saved to your My Galleries screen so you can return to it anytime without having to re-enter your PIN.

Managing the "My Galleries" Screen

The My Galleries screen is your personal home for every album your photographer has shared with you:

  • Personal Greeting: Greets you by name at the top of the screen (Hi there, [your name]!).
  • Gallery Cards: Each album is shown with its cover photo, album title, and photographer's studio name.
  • Opening a Gallery: Tap any gallery card to open the album viewer and start browsing your photos.
  • Refreshing Your Albums: Swipe down from the top of the screen (Pull to Refresh) at any time to check for newly added photos or new albums.
  • Removing an Album: Tap the trash icon on any gallery card, then tap Remove in the Remove Gallery prompt if you want to remove an album from your device's list. (Note: This only removes the album from your app list; it does not delete your photos on your photographer's system.)
  • Empty State: If you have not unlocked any galleries yet, the app shows Your photographer hasn't shared a gallery with you yet. and suggests asking your photographer to share a gallery invitation link.

Closing and Exiting the App

  • On Android devices, pressing your device's back button from the My Galleries screen displays an Exit PixoProof? prompt with Cancel and Exit options to prevent accidental closing.
  • You can reopen the app at any time to continue viewing your unlocked galleries.

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